HURRICANE PREPAREDNESS

Hurricane season runs from June to November. As this season approaches, preparing for a hurricane can feel overwhelming. However, it is crucial to take proactive steps to ensure your safety and financial security.

We encourage all members to develop a comprehensive emergency plan, assemble a disaster supply kit, and stay informed about weather updates. Additionally, assess your finances and protect important documents. By being prepared, you safeguard not only yourself and your family but also contribute to the strength of our entire community.

Before the Storm: Financial & Identity Preparedness

  • Download SFCU Free Mobile app for 24/7 account access
  • Ensure all contact info is updated in Online Banking
  • Set up digital services:
    • SFCU’s mobile app
    • direct deposit
    • eStatements
    • Bill Pay
    • Account Alerts
  • Store copies of important documents (ID, insurance, account info) in a waterproof folder and digitally in secure cloud storage
  • Withdraw emergency cash if possible—ATMs and card services may be unavailable during power outages

Secure Your Home

  • Secure windows and doors with shutters or plywood
  • Trim trees & remove outdoor objects that could become projectiles
  • Review homeowners/renters’ insurance policies for coverage details

Emergency Supplies Checklist:
Stock enough supplies for at least 7 days:

  • Drinking water (1 gallon per person per day)
  • Non-perishable food and snacks
  • Flashlights, batteries, candles
  • Portable phone chargers & power banks
  • First aid kits & medications
  • Important documents (waterproofed)
  • Battery-powered or hand-crank radio
  • Cash on hand
  • Gas for your vehicle

During the Storm: Stay Safe

  • Follow local evacuation orders—don’t wait until it’s too late
  • Stay indoors and away from windows
  • Use battery-powered radios to receive emergency updates
  • Use storm/emergency lanterns rather than candles to reduce the risk of fire

After the Storm: Recovery and Assistance

  • Avoid flooded roads and downed power lines
  • Document any damage for insurance claims (photos/videos)
  • Beware of scams—only work with trusted contractors for repairs
  • Reach out to local resources for recovery assistance
  • Report property damage ASAP to insurance
  • Monitor your accounts for suspicious activity— contact us if you notice anything unusual
  • Manage your accounts anytime with our Mobile App or Online Banking if branches are closed
  • Be aware of disaster-related scams
  • Remember: Security First Credit Union will never ask for sensitive information via unsolicited calls, texts, or emails.

Important Documents to Keep Safe:

  • Driver’s License or state ID card
  • Birth Certificate
  • Social Security Card
  • Employee or School ID
  • Voter Registration card
  • Most recent account statements
  • Passport

Stay connected

  • Follow Security First Credit Union on social media for updates
  • Sign up for local weather alerts from emergency management authorities

Important Contact Information

Main Line: 956-661-4000
24/7 Bank by Phone: 956-661-4000, opt 1

Report a Lost or Stolen SFCU debit card: 1-800-472-3272

Account Access 24/7
Download or free app:

Online Banking

Learn more about online banking
or log in to view your account.

If you do not know your login, or if you have never used online banking before,
please contact our Call Center at 956-661-4000, opt. 7, for assistance.